Technical Support
Are you experiencing a malfunction or breakdown? Do not hesitate to contact our technical support. Whether by phone or email, we will assist you in finding a solution to your problems. We have highly qualified experts who offer technical assistance, problem diagnosis, preventive maintenance, and repairs. Our goal is to minimize downtime and maximize operational efficiency, ensuring that your energy sources operate reliably and securely at all times.
+33 4 92 38 86 86
support@cretechnology.com
Online Support
Our technical team is committed to providing fast and effective solutions. Our highly qualified experts provide technical support via telephone or email.
Opening hours: Monday - Friday: 8:30 am - 12:30 pm / 2:00 pm - 11:00 pm (French time)
* From 6 p.m. to 11 p.m., support is provided exclusively in English and Spanish.
* With 48 hours' notice, support can be scheduled outside these times.
On-site or remote intervention
Need help in the field? Our technical support team intervenes on-site and remotely. We are committed to providing fast and effective solutions. Our flexibility allows us to offer you a rapid intervention within the shortest possible delay. We operate throughout France and abroad! We also have the possibility to intervene on your product remotely thanks to various IT tools.
Contact us
Technical FAQ
Our FAQ page offers detailed technical answers to frequently asked questions about our products. You will find information on troubleshooting, maintenance, configuration, and best practices to optimize the operation of your systems. Our experts have compiled these resources to help you resolve common issues quickly and efficiently, ensuring the reliability and performance of your equipment. You will also have access to video tutorials to guide you through the process.
Access the FAQ